The billing journey¶

From admission to payment, a correct invoice always follows the same steps. This page connects the whole journey; each step links to its detailed page.

        flowchart TD
    A[Admission] --> B[Insurability — MDA]
    B --> C[Admission agreement — eAgreement]
    C --> D[Katz evaluation]
    D --> E[Electronic invoicing — eFact]
    E --> F[Payment / settlement]
    

Admission ─► MDA ─► eAgreement ─► Katz ─► eFact ─► Payment

1. Admission — Create the resident’s file and open their stay.

2. Insurability (MDA) — Check the insurability and the exact mutuality with MyCareNet / WalCareNet.

3. Admission agreement (eAgreement) — The care notification (Annex 7) is prepared for the mutuality.

4. Katz evaluation — Score the dependency: the Katz category is declared to the mutuality for the INAMI allowance.

5. Electronic invoicing (eFact) — Generate the period, create the invoices and send the mutuality share to the insurance organisations. → Electronic invoicing (eFact)

6. Payment / settlement — The resident share is invoiced, the mutuality share is followed up to the insurer’s settlement (acknowledgement, acceptance, rejection).