Billing

Resthome automates MR/MRS billing: the insurer’s share (INAMI package) and the resident’s share (accommodation + supplements), period by period.

Key principles

  • Billing period: one month. You generate it, then invoice it.

  • INAMI package: calculated from the Katz category and days of presence; this is the share reimbursed by the insurer.

  • Accommodation: the share paid by the resident (the room), based on the rate.

  • Supplements: one-off or recurring services (single room, TV, hairdresser…), through the resident’s supplements envelope.

  • Absences: an absence (hospitalisation, holidays) reduces the package for the period concerned and can trigger an eHealth notification.

Anticipatory billing

For residents billed in advance, one month’s accommodation is invoiced the previous month. The package and supplements, however, are invoiced in the month of service.

The “Refresh” button

On a billing period, the Refresh action recalculates everything in one click: billing lines, supplements and draft invoices.

Good to know

  • Residents whose invoice is already posted are left untouched; everything else is recalculated.

  • Adding a supplement or an absence synchronises automatically: you generally don’t need to click “Refresh”.

The period cycle

  1. New period (the month).

  2. Generate the billing lines.

  3. Check the residents’ insurability (MDA).

  4. Create the invoices (resident’s share).

  5. Post the invoices.

  6. Generate the eFact (insurer’s share) then send it.

Step by step

Follow the detailed guide Invoicing a month, step by step, or see the whole billing journey.

What’s next