Residents¶
Everything about a resident’s life in the facility, from the first contact to the daily record: admission, stay, assessments (Katz), room and condition report. The resident is the central record all the other apps build on — care, meals and billing.
Key principles¶
Admission: managed as a CRM pipeline, from the first contact to the move-in; a wizard creates the resident and opens their stay.
Stay: the period during which the resident occupies a room. It drives presence, billing and the end-of-stay procedures.
Katz assessment: scores the resident’s dependency; it determines the category used to declare the profile to the insurer and to bill the dependency package.
Room: taken from the stay; occupancy is tracked per status.
Condition report: a joint move-in/move-out assessment of the room and its equipment, signed by the representative and the facility.
What’s next¶
Admissions (CRM pipeline) — from first contact to move-in.
Managing a resident — the central record.
The Katz assessment — dependency scoring and category.
Geriatric assessments (beyond Katz) — MNA, Braden and others.