The Supplements App

The Supplements app is the screen dedicated to entering and managing residents’ supplements. It brings together in one place what would otherwise be split between the resident record and the billing period: opening a resident’s catalog, adding supplements to several residents at once, managing recurring conventions, maintaining the catalog and tracking billed amounts.

You will find it in the main menu → Supplements app.

This page complements “Supplements”

The basic concepts — the supplements envelope per resident and per month, the automatic synchronization of the invoice, the protection when a month is already posted — are explained in Supplements. This page describes the dedicated app and its entry shortcuts. The app does not create any parallel data: it acts on the same envelopes and the same conventions.

The Residents screen (the starting point)

On opening, the app displays the Residents screen: the list of active residents, in kanban view (cards) or list view. Each card shows the photo, the name, the room and the stay type (MR / MRS), with a basket icon “Add supplements”.

  • Click a resident: Resthome directly opens the catalog of their supplements envelope for the current month. You land on the entry grid, without going through the record.

  • In list view, each row carries an Add supplements button, and the header an Add via the catalog button to act on the checked residents.

Filter and group

The search bar filters by MR / MRS and groups by room or by stay type — handy for quickly spotting a wing or a floor before a bulk entry.

Adding supplements to several residents

This is the app’s central shortcut: applying the same supplement to several residents without reopening each record.

  1. On the Residents screen, select several residents:

    • Ctrl+click (or Cmd+click) on a computer adds/removes a resident; Shift+click extends the selection to a range;

    • long press on a touch tablet;

    • or enable the Multiple selection button, which selects on a single click.

  2. Click the Supplements (N) button that appears (N = number of selected residents). In list view, use Add via the catalog.

  3. A single catalog opens. Each supplement you add, modify or remove there is applied to the open envelope of each selected resident, for the current month.

In this shared catalog, the left panel shows a Residents section: the residents concerned appear as tags (the “pilot” resident in grey, the others in green). The Add link lets you add more on the fly; removing a tag takes out the resident (the last one cannot be removed).

A supplement already covered by a convention is skipped

If one of the selected residents already has this product in an active convention, the line is not added for them (it would be discarded at billing anyway) — the other residents receive it normally. For entry on a single resident, Resthome blocks the addition outright and prompts you to go through the convention.

One-off and recurring supplements

The app distinguishes the two kinds of supplements already presented in Supplements.

  • One-off — added to the month’s envelope via the catalog (hairdresser, pedicure, drink, phone…). The One-off supplements menu gives the list, grouped by resident, with the period, the product, the quantity, the price and the total. This is the place to review everything entered by hand over the month.

  • Recurring — renewed each month via a convention (see the next section).

Where did my supplement go?

On each addition, Resthome shows a notification indicating which period(s) the supplement was billed on — or warns you that no open period yet matches its date (it will then only be billed once the relevant month is generated). Check the start date if the supplement does not appear where you expected.

Supplement conventions

A convention groups a resident’s recurring supplements (single room, TV, phone…). It lives on the resident, not on the stay: it survives a stay closure, a room change or an MR ↔ MRS transfer. Each resident has one single convention, which gathers all their recurring lines.

In the app, the Conventions menu lists the recurring supplement lines (resident, convention, product, type, dates, quantity, active). The convention itself — with its status and its buttons — is managed from the MR/MRS → Billing → Supplement conventions app.

On the convention:

Element

Role

Status

Open or Closed (at the top of the record).

Close button

Sets an end date and stops billing each line beyond it.

Reopen button

Clears the end date and reactivates the lines that had been closed.

Lines

Product, type, price, start date, end date, quantity, active, notes.

A product under a convention cannot be entered as one-off

As long as a product is covered by an active convention, it cannot be added as a one-off supplement for the same resident. Add it to the convention, or close that convention first.

The supplements catalog

The Configuration → Catalog menu holds the list of billable supplement types (“Supplement types”). Each supplement has:

Field

Description

Reference

Internal code of the supplement.

Name

Label shown in the catalog.

Supplement type

Daily (billed pro rata over the days), Monthly (per month) or One-off (once).

Price

Unit amount — value specific to the facility.

AViQ code

Declaration pseudo-code, when the supplement is declared to the insurance body.

Declared to the insurance body or not?

Depending on its category, a supplement is either declared to the insurance body in the eFact (ET50), or billed only on the resident’s invoice. This setting is made on the product category — see Billing settings.

Reporting

The Reporting menu opens an analysis view of billed supplements:

  • a graph of amounts per product;

  • a pivot table (residents × months);

  • a detailed list of supplement lines.

You can filter between one-off and convention supplements, and group by resident, product or month.

After generation only

Supplements only appear in the reporting once the billing period is generated for the relevant month.

Key points to remember

  • The Supplements app is a dedicated entry screen; it acts on the same envelopes and conventions as billing — no duplicate data.

  • The Residents screen is the starting point: click a resident to open their catalog, or select several (Ctrl+click / long press / Multiple selection) then Supplements (N) to serve them all at once.

  • One-off = once on the envelope; convention = recurring, on the resident, surviving stay changes.

  • A product under an active convention cannot be entered as one-off.

  • The catalog carries the type and the price (value specific to the facility); the reporting tracks amounts per resident, product and month.

Further reading