The staffing norm¶

A day care centre is paid its forfait in full only if it employs the staffing norm. Once a year, the check compares the staff actually present with what the norm asks for the number of users, and gives the verdict for the whole billing year, 1 January to 31 December.

The check is found under Forfait → Day care staffing norm — or under Billing → Day care staffing norm when the Forfait application is not installed. It is reserved to managers.

1. Open the check¶

Create a check for the Billing Year. The reference period fills itself: 1 July two years before, to 30 June of the year before — for the 2027 forfait, 1 July 2025 to 30 June 2026.

2. Collect the billed days¶

Click Collect the billed days: the four quarters, Q1 Days to Q4 Days, are filled with the CSJ forfait days claimed from the health insurers over the reference period — what was claimed, not what was lived. A centre whose reference period predates Resthome types its four quarters in.

The Average Users is the billed days divided by 250 — a day care centre opens some 250 days a year, not 365.

3. Enter the staff¶

Click Add the staff rows, then enter, per qualification and per quarter, the FTE of the centre’s own staff:

• Nurse A1 and Nurse A2;

• Care assistant;

• Physio / occupational / speech therapist;

• Reactivation staff.

4. Read the verdict¶

For every 15 users, the norm asks for:

A surplus in one qualification may make up a shortage in another, within limits:

• an A1 nurse surplus fills a reactivation shortage — up to 20 % of that norm;

• an A2, then an A1 nurse surplus fills a care assistant shortage — without limit;

• a reactivation, then a therapist surplus fills a nurse shortage — up to 20 % of that norm each;

• a therapist shortage is never made up.

The Lowest Norm Held, after compensation, decides:

Forfait shows the daily forfait of the year, Forfait Payable what remains of it after the Forfait Reduction.

5. Apply the verdict to the billing¶

Click Apply to billing and confirm: every CSJ forfait of the billing year is then claimed at the reduced amount.

• The action is refused while the FTE are empty.

• A year is billed under one verdict: a second check cannot be applied to the same year.

• The chatter of the check lists the months of the year already generated: a posted invoice needs a credit note; a month generated but not invoiced takes the new price once it is generated again.

Stop applying it puts the full tariff back, and lists the months generated under the reduction in the same way.

What’s next¶

• Billing a day care month — what the verdict changes on the month.

• Institutional allowance — the allowance of a rest home, computed from its own staff.