Health Directory and CoBRHA

The Health Directory looks professionals and institutions up in the national eHealth registers: the exact name, the NIHII, the profession, the work address. It saves typing, and spelling mistakes, when you add a doctor, a pharmacy or a hospital to WideCare.

Before you start

  • The home’s eHealth certificate is installed — see eHealth and eFact settings.

  • Your user belongs to the eHealth group; without it, the application and its buttons do not show.

Searching the directory

  1. Open the Health Directory application, then Professionals and institutions.

  2. Click Search the directory.

  3. Choose the Kind of search:

    • Professional by name — last name, first name, profession;

    • Professional by NIHII;

    • Professional by SSIN — the national number;

    • Organisation by name — name, type of institution, city, postcode;

    • Organisation by NIHII / CBE / EHP — its NIHII, its company number or its eHealth number.

  4. Click Search.

In a name, a star stands for the rest of a word: *bordet* finds every name that contains it. Accents and case do not matter. When the directory has more answers than it sends, a banner asks you to narrow the search.

Every answer is kept in Professionals and institutions. On an entry:

  • Create / open contact turns it into a contact — a physician when the profession says so — or opens the contact it is already linked to;

  • Ask the platform again refreshes it.

Search history lists the past searches, with who ran them and what came back: Reopen one instead of typing it again.

From a record

The directory also opens where you need it:

  • on a resident, Find in the Health Directory under their physician: the search opens on physicians, and Contact on a result makes them the resident’s physician;

  • on a physician’s contact, Search the Health Directory completes that contact rather than creating a second one;

  • on an employee who holds an INAMI number, Search the Health Directory finds their NIHII.

Names behind the NIHII numbers (CoBRHA)

When the insurability check (MDA) returns the NIHII of a resident’s reference pharmacy or of the doctor who holds their global medical file, WideCare asks CoBRHA, the federal register, for the name behind the number: the Check Insurability window shows it. In the residents list, the Pharmacy and DMG Holder columns can be added from the optional columns.

Each answer is kept 30 days, so the same number is not asked again every time. The eHealth managers find the kept answers in eHealth → Configuration → CoBRHA Cache. A failed lookup never blocks the MDA: the name simply stays empty.

Key points to remember

  • In Health Directory → Professionals and institutions, the Search the directory button searches by name, NIHII, national number or company number.

  • Create / open contact turns an answer into a contact, without duplicates.

  • Find in the Health Directory on a resident assigns their physician.

  • CoBRHA names the reference pharmacy and the DMG holder returned by the MDA.

Going further