Staff tasks¶
The staff tasks are the chores of the house that are not care: preparing a room before an arrival, putting it back in order after a departure, signing the agreement with the family, updating the medication locker. Each one is handed to the team that does it, with a due date, and keeps its outcome once closed.
Menu: Nursing Home → Accommodation → Tasks.
Staff tasks are not care tasks
What is done for a resident’s health — a dressing, a vital sign, a medication round — lives in the care apps: see Care tasks. The staff tasks cover the life of the house around the resident.
Where tasks come from¶
Most tasks are created on their own:
Event |
Tasks created |
|---|---|
A resident is due to arrive in a room (admission, room change, transfer) |
Prepare the room — arrival of …, on the arrival room, for the housekeeping team |
A resident leaves a room for another one |
Put the room back in order — departure of …, on the room left |
A stay ends and frees its room (departure, death, transfer elsewhere) |
Clean the room — end of stay of …, on the room freed, due on the end date |
A new stay opens |
The move-in steps — see The move-in procedure |
A waiting-list room and a shared day place get no room task: nobody moves in or out of them.
WideCare never stacks the same task twice: saving the stay again does not create a second copy. You can also add a task by hand: New in the list, or from the WideCare field app.
The task record¶
Field |
Purpose |
|---|---|
Task |
What has to be done. |
Category |
Housekeeping, Technical, Administrative, Move-in, Reception, Kitchen or Other. |
Due date |
The day it must be done. |
Team |
The team in charge — filled in from the category (Housekeeping → Housekeeping and laundry, Technical → Technical services, Administrative and Move-in → Management and administration, Kitchen → Kitchen), and editable. |
Assigned to |
A named person, optional. |
Resident, Room, Sector |
What the task is about; the sector follows the room. |
Description |
The details. |
Once the task has started, an Outcome block records who started it and when, who closed it and when, with the reason and the comment, and the task it was postponed to or from.
A task past its due date carries a Late ribbon.
Statuses and buttons¶
graph LR
A[To do] --> B[In progress]
A --> C[Done]
B --> C
A --> D[Not done]
B --> D
A --> E[Postponed]
B --> E
A --> F[Cancelled]
Button |
Effect |
|---|---|
Start |
The task moves to In progress. |
Done |
The task is closed as Done. |
Done with a comment |
Closed as Done, with a comment. |
Not done |
Closed as Not done, with a reason. |
Postpone |
Closed as Postponed; a linked copy opens on the date chosen in Postpone to. |
Cancel task |
The task no longer applies. |
Back to to do |
Reopens a closed task. |
Done with a comment, Not done and Postpone open the same small window: choose the Outcome, add the Reason and the Comment, then Confirm.
Reopening is time-boxed
Back to to do is open to the person who closed the task during 15 minutes — enough to undo a wrong tap. After that, only a manager can reopen it, so the record of what was done stays reliable.
Finding your tasks¶
The list opens on the tasks To do (to do or in progress). The search bar adds:
Today and Late;
My tasks — those assigned to you;
one filter per category, and per status (Done, Not done, Postponed);
Group By Category, Status, Sector, Team, Assigned to or Due date.
The kanban view groups the tasks by category. On a room or a resident record, the Tasks smart button shows how many are open and lists them.
Tasks and the housekeeping board¶
The housekeeping tasks and the housekeeping board move together:
Start on a room task puts the room In progress on the board;
Done or Cancel task puts it Ready, once no other housekeeping task is open on that room;
the other way round, dragging the room to Ready on the board closes its open housekeeping tasks, with the comment Marked ready on the board.
Key takeaways¶
Staff tasks are the chores of the house, handed to a team, with a due date.
Arrivals, departures and new stays create them on their own; anyone can add one by hand.
Each task keeps its outcome: done, not done with a reason, postponed to a new date, cancelled.
The housekeeping tasks and the housekeeping board always agree.