The pharmacy link¶

HomeLink is the protocol Belgian care homes and pharmacies exchange files with. WideCare uses it to send each pharmacy the medication schedule of its residents, the sachets it must produce and the orders, and to receive back the pharmacy’s stock and invoice.

The link builds on the pharmacy orders of the Care app and on the CNK codes of SAM: a pharmacy finds a medicine by its CNK.

Where to find it¶

• Nursing Care → Configuration → Pharmacy → Pharmacies and Pharmacy Links (head nurse, medication manager).

• Nursing Home → Pharmacies: Pharmacies, Pharmacy Links, Files Sent, Import a Pharmacy File, Pharmacy Invoices and Pharmacy Stock (administrative staff).

• On the Medicines workstation (Nursing Care → Medicines), Pharmacy tab: the pharmacy links, and Schedules Sent, Pharmacy Stock and Pharmacy Invoices; the smart buttons Files Not Received, Pharmacy Stock and Pharmacy Invoices (head nurse, medication manager).

1. Set up the pharmacy¶

On the pharmacy’s contact (a company with Is a Pharmacy ticked), fill in:

• APB Number — the number a HomeLink file is addressed to;

• Pharmacy Group;

• INAMI Number (eHealthBox) — the pharmacy’s eHealthBox, for sending the orders sealed.

These fields show only once Is a Pharmacy is ticked, for a pharmacy in Belgium. A pharmacy shows in the Pharmacies list once it has an APB number or a resident chose it.

2. Create the pharmacy link¶

One link per pharmacy the residents chose: Pharmacy Links, then New.

Test the Connection checks the server or the box. The smart buttons give the medicines Without CNK (a file cannot name them), the Files sent, the Stock statements and the Invoices.

3. The files sent¶

Therapylink — the medication schedule¶

Every day at the link’s hour, WideCare makes the Therapylink file: every active treatment of the pharmacy’s residents, each intake on its date and hour over the period, the as needed ones as such, the medicines in the pharmacy’s sachets flagged. The file is checked against the official schema before it is kept; what cannot be sent (a resident without a national number, a medicine without CNK, a dose that is not a number) is named, never guessed.

• With a connection, the file leaves by itself; Send Today’s File Now sends it at once, Make the File Only makes it without sending.

• With None (download), Make the Therapylink File makes it for you to hand over.

Doselink — the sachets to produce¶

When Doselink is ticked, a weekly file tells the pharmacy what to produce in sachets (robot or by hand) — only the treatments in the pharmacy’s sachets. It leaves on the chosen day at the link’s hour; each file starts the day after the last one sent, without gap or overlap. Make the Doselink File and Send the Doselink Now are in the header.

Orderlink — the order file¶

When Orderlink is ticked, each pharmacy order also leaves as a file the pharmacy’s software imports, next to the PDF the pharmacist reads. Orderlink File on the order downloads it.

Following the files¶

Files Sent lists each file with its status Made, Sent or Failed, its journey and, by eHealthBox, when the pharmacy received and opened it. A file that fails is tried again four times, then the Medicines workstation shows Files Not Received and a line The schedule did not reach the pharmacy. Send Again retries it.

4. Orders by eHealthBox¶

On a pharmacy order, when the pharmacy’s eHealthBox is known:

• the basket leaves by itself every morning from the hour set in the Care settings, sealed for the pharmacy, with the medication sheets of its residents; Send Now sends it at once;

• the order follows Sent, then Seen by the Pharmacy when the pharmacy opens it; the eHealthBox smart button gives its status;

• the Medication Schedule smart button says when the last schedule left for that pharmacy and whether it was opened, with the history of the schedules;

• the pharmacy’s answer is attached to the order: a banner says The pharmacy answered about this order, with Read.

When the box is not known, a banner asks to type the pharmacy’s INAMI number on its contact, rather than sending by e-mail. At night and at the weekend, the order shows the number of the pharmacy on duty.

5. What the pharmacy sends back¶

The pharmacy’s files arrive by eHealthBox and are read by themselves. A file handed over otherwise is imported with Import a Pharmacy File (or Import a File From the Pharmacy on the link): a stock statement (_ST.xml) or an invoice (_IN.xml).

Pharmacy stock (Stocklink)¶

A pharmacy that keeps the residents’ medicines (a robot, drawers) sends its count. Each line becomes the Units in the Box of the resident’s treatment, found by national number and CNK — zero included, so the box is to order. What matches no resident or no treatment is named; Apply Again retries it after a national number or a CNK was fixed.

Pharmacy invoices (Invoicelink)¶

The pharmacy’s invoice comes with one block per resident: each resident’s part is placed on the Pharmacy Invoice, with the tabs Residents, Lines and VAT, and the status Received, then Vendor Bill Made.

1. Check the residents; Find the Residents Again retries those not found.

2. Click Make the Vendor Bill.

3. Once the vendor bill is posted, pass each resident’s part on to them: see Billing medicines in Belgium.

Going further¶

• Pharmacy orders

• The SAM medication database

• Prescriptions through the eHealthBox

• Billing medicines in Belgium