Notice and release of a unit

A contract ends in two moves: the notice, which sets an end date, and the release, which records the day the unit is handed back. Billing stops at the release, never before.

1. Give notice

On a Running contract, click Give notice and fill in the window:

  • Given by — The resident or The manager;

  • Notice given on — today by default;

  • Ends on — worked out from the regime, editable if the parties agreed otherwise;

  • Reason — required for a notice from the manager when the regime asks the manager to state it.

Click Give notice. The contract becomes Under notice, and a Notice tab keeps who gave it, when, why and when it ends.

2. Release the unit

On the day the unit is handed back, click Release the unit — on a Running or an Under notice contract.

  • Released on — the day the unit was handed back, today by default. Billing stops here.

  • Why — the reason of the departure, asked when occupants still live in the unit (for example Return to family / home or Deceased).

Click Release the unit. The contract becomes Ended, the occupants leave on that date, and Unit released on shows on the contract. The billing of the months already invoiced is corrected by itself at the next generation — see Billing a residence.

Released before the end of the notice

When the notice is still running, the window says so: The notice is still running: billing stops on this day all the same. Release on the real day the unit is handed back, then settle the rest of the notice with the resident if the contract says so.

When the unit is “to release”

When every occupant has left — a move to a nursing home, for example — the contract keeps running and shows the To release ribbon. The unit is still billed: release it as soon as the keys are back.

The To release filter of Serviced Living → Contracts lists these contracts, and the billing dashboard counts them.

After a death

The regime’s Days due after a death caps what is billed after the death of the last occupant. At 0, the unit is billed until it is released.

Cancelling a contract

Cancel only exists on a contract To sign or Signed: a contract that has started is ended by releasing the unit, never cancelled.

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