The waiting list

A family asks for a place months before a bed is free. WideCare keeps those requests in the pipeline, shows which rooms free up and when, and lets you record an admission before the bed exists.

The open requests

In Admissions, the Waiting list filter shows the requests still open — not admitted, not refused or withdrawn, not given up. Group them by Room type to see who waits for which price.

A request leaves the waiting list on its own when the person is admitted, or when you click Give up — see Admissions.

In Belgium

The insurability of the whole waiting list can be checked with the mutualities in one go (Check insurability (MDA) on the selected requests); a death reported by the mutuality closes the request. See Admitting a resident in Belgium.

Rooms that free up on a known date

A room is full today, but its resident leaves on a known date — a planned departure, a planned room change. That room is exactly what a waiting family asks about:

  • in Nursing Home → Accommodation → Rooms, the Frees up (date known) filter lists those rooms, and Planned Departure groups them by date;

  • the list shows the Planned Departure column, and the room record its date;

  • in every room picker (admission, room change), such a room reads frees up followed by the first free day.

When you choose such a room in the admission wizard, the Stay start date moves forward to the first free day. A room whose next departure is already taken by another admission is no longer offered.

Waiting-list rooms

A waiting-list room is a placeholder: one per room type, because what a family accepts in advance is the price, not a room number. It never fills up, and its record shows People waiting instead of a capacity.

Creating them

  1. Open Nursing Home → Accommodation → Rooms and switch to the list view.

  2. Click Create waiting-list rooms (managers only).

WideCare creates one waiting-list room per room type that has real rooms behind it. Pressing the button again, after creating a new price, adds only the missing ones.

Note

A waiting-list room is never put to prepare or to clean on the housekeeping board, and it is never offered as the target of a room change: nobody lives there.

Admitting onto the waiting list

  1. In the admission wizard, choose the waiting-list room of the room type the family accepted — see Admitting a candidate.

  2. Use the Notes of the wizard for what was agreed — for example the floor or the type of room the family wants. They are copied into the stay’s admission reason, where the team reads them.

  3. Click Admit.

The person becomes a resident, Expected, with a confirmed stay on the waiting-list room.

Moving into a real room

When a bed of the right type frees up:

  1. Open the person’s stay.

  2. Click Change Room and choose the real room.

  3. Confirm.

The stay moves into the room — see Room change and transfer.

What’s next