eHealth identity and eID sign-in

Every eHealth call of the practice — insurability, eAttest, DMG — is made in your name, as a doctor. WideCare needs your eHealth certificate, and your eID card signs you in every day.

What you need

  • your personal eHealth certificate (a .p12 file and its password), issued by the eHealth platform to you as a doctor;

  • your INAMI number (11 digits) and your NISS;

  • for the eID sign-in: a card reader, the Belgian eID software and the WideCare eID reader on your Windows workstation, and your eID card with its PIN.

Import your certificate

  1. Open eHealth → Configuration → My eHealth identity. Without a certificate yet, a new one opens, with the quality Doctor (natural person) and your name as Practitioner.

  2. Fill in:

    • INAMI Number: your 11-digit number;

    • SSIN: your national number, as on your eID card;

    • Environment: Acceptance to test, Production for real calls;

    • Certificate File (.p12) and its Password.

  3. Save, then click Activate.

  4. Click Test connection to check that the eHealth platform accepts it.

The certificate becomes your practitioner certificate at once: your preferences show it under My practitioner certificate, and the eHealth menus of a doctor open.

Your certificate stays yours

A user carries only their own practitioner certificate. The password and the .p12 file are secrets: never send them by email, and never copy them from a document.

Sign in with your eID card

Once a day, before your first eHealth call:

  1. Insert your eID card in the reader.

  2. Click Practice → eID sign-in, or Sign in with my eID card in your preferences.

  3. Type your PIN in the window of the eID software.

WideCare confirms Signed in to eHealth. Your preferences show eHealth sign-in valid until: until then, your calls are signed in your name.

If the reader does not answer, check that the WideCare eID reader and the eID software are installed and that the card is inserted, then try again.

Your preferences

Your own preferences (My Preferences in your user menu) show, in the eHealth group:

  • My practitioner certificate and its eHealth quality;

  • eHealth sign-in valid until and Sign in with my eID card.

The test mode of the practice

In Settings, the eHealth tab sets for the whole practice:

  • Environment: Acceptance (the eHealth test servers, no real data) or Production;

  • Stub Mode (Development): while it is ticked, the answers are simulated and no call leaves WideCare.

Keep the Acceptance environment and the stub mode until your access to the MyCareNet services is in place: the approvals of WideCare for the general practitioners’ services are in preparation.

What’s next