Changing the price¶
A price change raises or lowers every running part of a contract’s price by a percentage, from a given date. The regime’s rules are checked first: the notice before the new price, the cap above the index, the steps of indexation.
1. Open the window¶
On one contract, Running or Under notice: click Change the price.
On several contracts: select them in Serviced Living → Contracts, then Actions → Change the price.
2. Fill in the change¶
Change (%) — the change of the price; negative for a decrease.
Of which index (%) — the part of the change that follows the index. Only what is above it counts against the yearly cap. Proposed by the country’s pack when it knows the index.
Notified on — the day the residents were told, today by default.
Applies from — proposed from Notified on plus the regime’s notice.
Contracts — the contracts concerned.
A warning shows when the regime asks for the approval of a public body before an increase, or when the index part is not a multiple of the regime’s index step.
3. Apply¶
Click Apply. For each contract:
each part of the price running on Applies from stops the day before and starts again at the new amount;
the change is added to the Price changes list of the Price tab, with Applies from, Notified on, Change (%) and Index (%);
the contract’s chatter records it.
The next generation of a billing period bills the new price from its date.
What is refused¶
Too early — the regime asks for a number of days between the notice and the new price; the message gives the earliest date for each contract.
Above the cap — the increases above the index of the same calendar year, added up, go beyond the regime’s Increase above the index (% per year).
In Belgium
The index part is read from the health index typed in under Serviced Living → Configuration → Health index. See Serviced residences in Belgium.